Unique SAP IT Automation Solutions

Automation Software Solutions for SAP IT Teams

We know it’s not easy to understand SAP automation software, what it does, and how it helps. So we have collected as much as we can about each of the IT automation solutions we offer so that by the time you contact us, you have a reasonable idea of how one of our solutions might help and what kind of questions you might want to ask us.
FOR SAP ADMINISTRATORS
FOR SAP BASIS TEAMS
FOR SAP DEVELOPERS
FOR SAP SUPPORT TEAMS
FOR SAP SECURITY TEAMS
Deliver Results
Feel accomplished, valued and respected.
Meet Expectations
Be reliable and be known as dependable.
Reduced Effort
Achieve expected outcomes with less effort

FOR SAP ADMINISTRATORS

Ensuring SAP user roles, authorisations and licenses are optimised is an extremely difficult task. It's time-consuming and without automation tools, is almost impossible to retain an optimal position.

Automated SAP® License Optimisation & Management

Different year, same procedure! When SAP announces that it will conduct its annual licensing audit, many SAP IT teams have trouble accurately identifying their license inventory.

As user numbers grow and users come and go, the effort to determine licensing requirements increases. The questions regarding users, user requirements, license types, and applications used, and by who are endless; with varying answers.

How does automation help?

samQ SAP Licensing Optimiser provides  answers to these questions on hand at all times.  Thanks to samQ, you can have an accurate picture of your current license inventory. This allows you to be perfectly prepared for your next license audit. You can also determine the optimal license demand for your business. You will always be perfectly prepared to for your next license measurement at the drop of a hat!

Automated SAP® User Authorisation Management

Historic growth of an organisation’s SAP user roles creates risk and management challenges. Challenges rarely remediated without large-scale effort and negative impact on day-to-day operations.

A clear and centralised picture about who currently has (or should have) which authorizations tend to become fuzzier with every passing year. A typical challenge is provisioning employees and developers with greater authorisation levels than they require to perform job duties.

How does automation help?

setQ Authorization Manager automates role approval and assignment processes while making all related processes fully transparent for the business. Assignments are managed from a central dashboard – ensuring you have complete control over all connected systems. Managing your role design on an on-going basis is simplified. SAP admins use the familiar SAP GUI while business stakeholders gain access via a simple web interface .

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FOR SAP BASIS TEAMS

SAP basis skills are becoming difficult to retain, and even harder to replace. Not only does automation reduce reliance on these skills, but enables basis teams to move from reactionary activity to pro-avtivity. 

Automated SAP® System Copy & System Refresh

Reduce the high manual effort of performing an SAP system copy or a landscape copy.

Relieve the burden on SAP Basis administrators and provide test systems with current production data. Deliver swift, consistent, quality refreshes, whenever they are needed.

Libelle SystemCopy makes it possible to supply non-productive systems with fresh production data automatically, at any time, and in a true end-to-end fashion, including all the prior and subsequent work a system copy requires.

In the age of GDPR, Libelle also offers the option to anonymize the test data, replacing the original data with ‘real-appearing’ data which is valid for testing and development.

Automated SAP® Sensitive Data Anonymisation

Provide departments, external developers and consultants with anonymized test and evaluation systems containing realistic data.

The construction of non-productive systems (e.g. for testing) poses a dilemma for IT teams; the system must contain realistic data for proper testing and QA, but it can’t use the real, sensitive data.

Libelle DataMasking anonymizes sensitive data in such a way that the data no longer has a concrete personal reference but is still useable for testing and development. The test systems still have “real” and consistent data at their disposal.

 Developers and external consultants can continue to fully access development / test systems. Training participants can train with realistic data. Analysis can be done with “real” data.

Automated SAP® iDoc Monitoring and Management

The IDoc workflow is an absolutely critical aspect of incoming and outgoing orders, deliveries, and invoices and is therefore inextricably linked to the core business of a company. Our software automates typical tasks in monitoring and troubleshooting IDocs and allows permanent monitoring of incoming and outgoing IDocs. Our software runs in the background and you can keep an eye on everything via a central cockpit. 

Impressively simple and efficient. Automated correction of faulty IDocs enable order processing and smooth delivery to customers. Reduces manual troubleshooting, informs specialist departments automatically, relieves the entire SAP basis, and provides clear reporting.

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Automated SAP® Change Impact Assessment

Reduce the risk of delivering needed changes into SAP production systems by understanding their impact beforehand. SAP teams are reluctant to apply support packs and security patches for fear of negative impact to production. Because there is no visibility into what could go wrong, and testing cycles are long and expensive, important updates are often delayed, or not applied. With ActiveDiscover the external systems, users, and SAP programs and transactions that will be impacted by the updates are automatically identified.  Its risk assessment and predictive success eliminates the need to perform lengthy QA testing.  Important updates can be applied with confidence, sooner. 

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Automated SAP® Change Management

Reduce risk and accelerate change delivery with fully automated SAP change control task and process management. 

Managing SAP changes from conception into production isn’t easy. There are lots of things to consider, and manual process are never always adhered to.  

Things like transport dependencies, overtake and overwrites, consistent retrofit processes, segregation of duties, consistent approval processes, agile sprint management, and much more create all kinds of risks. Managing them manually really slows down the process. 

With ActiveControl, all these things are managed automatically. Risks are reduced, and change delivery is accelerated. 

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FOR SAP DEVELOPERS

When the business asks for better HTML email rendering, or for a suite of non-standard Fiori tiles to improve user or employee experience the answer is not what the business wants to hear. Specialist SAP developer tools enable IT teams to deliver what the business wants in a reasonable time and at a reasonable cost. 

Automated SAP® Email Generator

Many SAP customers put up with bland SAP output communications simply because they are too costly change. Even a small change to an HTML developed email isn't easy.

Floe,  is an e-mail generator for SAP through which you can manage e-mail templates to produce tailored, branded e-mail output. The emails can be built at speed, and changed quickly.

Floe can be used for any SAP e-mail communication and can be incorporated into existing business processes easily. Fantastic e-mails don’t have to be hard work!

Accelerated SAP® Fiori App Generator

As organisations transition to S/4 HANA and the SAP Fiori paradigm for user interaction, the need arises to manage tailor-made Fiori processes and apps, beyond simply implementing the standard set.

Stelo is an SAP® Fiori app generator which accelerates the development process for custom Fiori apps and enables the delivery of better Fiori apps through process integration and standardisation.

Stelo provides the framework for the development and management of custom SAP Fiori apps, enabling organisations to easily build and maintain a suite of Fiori apps and also the related end-to-end business processes.

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FOR SAP SUPPORT TEAMS

SAP analysts have a difficult time when it comes to resolving user incident ITSM Tickets. Ticket quality is poor, there is never enough information, and the ServiceDesk seems to get in the way.

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Automated ITSM Incident Ticketing for SAP® Applications

It's the same story over and over. ITSM tickets are routed to the wrong analyst team, ticket fields are incomplete, and there is never enough information for an analyst to resolve the issue. The ITSM Connector for SAP Applications changes the story.

With the ITSM Connector, SAP end users create ITSM tickets directly from the SAP screen, bypassing the ServiceDesk, Important fields are automatically populated, and ITSM tickets are routed to the right desk.

In the background, the connector gathers things like user, system, and program information so the analysts have all they need to resolve the issue.

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FOR SAP SECURITY TEAMS

Keeping personal and other sensitive organisational data safe is one of the highest priorities imposed onto an IT team by Boards, CEOs, and CIOs. There are few risks greater to an organisation's brand and reputation than data theft or ransomware attack. It's a constant threat. Fortunately, there are a number of third party solutions that can help SAP operational teams keep their systems and data safe.

Automated SAP® Sensitive Data Anonymisation

It is no longer a matter of if, but when. Bad actors are after our personal data and one way or another, they will eventually get access to an organisation's sensitive data.

here are rules governing how sensitive data can be used, and how it can be stored. SAP test and development systems often contain real data, breaching most rules, and leaving the data somewhat exposed.

Anonymising this data retains its realism for testing, development, and analysis purposes, but is useless for anything else. It's fictional.

Libelle DataMasking anonymizes sensitive data in such a way that the data no longer has a concrete personal reference but is still usable for testing and development. The test systems still have “real” and consistent data at their disposal.

Automated SAP® User Monitoring and Management

Historic growth of an organisation’s SAP user roles creates risk and management challenges. Challenges that are rarely remediated without large-scale effort and negative impact on day-to-day operations.

However, when SoD rules are broken, and authorisation limits are uncontrolled, an organisation is at risk. The kinds of risks that keep CSO's up at night. 

Ensuring SAP user roles and authorisations are optimised, and are in line with GRC policies minimises the risk.

setQ Authorization Manager automates role approval and assignment processes while making all related processes fully transparent for the business. Assignments are managed from a central dashboard – ensuring complete control over user access.

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Automated SAP® System Vulnerability Analysis and Monitoring

SAP system landscapes are the backbone of companies worldwide and contribute to the efficient design of processes. The high level of complexity, integrations and the different technologies present the responsible parties with major challenges regarding securing their SAP systems and complying with internal and external regulations. Attackers often exploit the “human factor” as the supposed weakest link in the security chain to obtain sensitive data such as passwords. It is, therefore, not surprising that 70% of all attacks occur from “inside” the company, i.e., from within its own network. This makes it even more important to proactively prepare for new attacks. Because where awareness and training fail, technical protection mechanisms make the difference.

Continuous monitoring through comprehensive vulnerability analyses must occur for sufficient protection of SAP systems. The smarterSec Security Platform automatically and continuously monitors all security- and compliance - relevant settings and events in your SAP system landscape.

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