SAP IT Automation: Improve Quality, and Reduce Costs and Risk

In its recent publication, “2023 Leadership Vision for Infrastructure & Operations - Top 3 Strategic Priorities for I&O Leaders”, Gartner highlights the need for Infrastructure and Operations (I&O) leaders to ‘sense demand’ whilst improving quality, and reducing costs and risks. However, improving quality and reducing risks whilst lowering costs have traditionally proven to be difficult.

Now, with I&O leaders facing skills shortages and increasing volumes of work, the combination of improving quality and reducing risks whilst lowering costs seems even more difficult to attain.

Automating SAP IT Operations

SAP IT automation can help. SAP I&O teams can implement automation to reduce reliance on people skills, and manage ever-increasing volumes of work. In fact, Gartner predicts 70% of organizations will implement infrastructure automation by 2025.

SAP IT Automation Outcomes

The scope for automating SAP IT operations is broad, and the benefits are far-reaching. Many purpose developed solutions and tools exist. Anyone, or a combination, will provide better efficiency, productivity and cost reductions.

• Reduce risk and human error
• More consistent outcomes
• Better system stability
• Increased speed/output.
• Improved user and employee satisfaction, and
• Reduced overall IT costs

An SAP IT Automation Option

SAP system refresh, for example, is a task-intensive time-consuming process. It requires highly skilled SAP basis engineers and involves following a systematic documented process.

By automating the process, several outcomes result.

• The need for such highly skilled basis engineers is reduced
• Human error is avoided
• The process is faster
• The quality of refresh is consistent

Improved quality and reduced risk at lower costs is achievable.

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